Our shelters are open 24 hours a day, 7 days a week. Our offices are open Monday – Friday, from 8 a.m. – 5 p.m., excluding weekends and holidays. Our Drop-In Center has additional hours of operation to distribute food, clothing, and hygiene items to youth in need.

Our target population is abused, homeless, and runaway youth. Each of our shelters and housing programs have specific eligibility requirements. For The Bridge and the Basic Center Program, the youth must be between the ages of 0-17 and either be classified as a foster youth, a homeless youth, or a youth that has run away from home, or is escaping a trafficking situation. For our Transitional Living Program and Maternity Group Home, the youth must be between the ages of 16-22 and either be a homeless youth, or a youth that has run away from home, or is escaping a trafficking situation. An additional requirement for the Maternity Group Home is that the youth is either pregnant or already parenting up to two dependent children of their own. For the Emergency Shelter and the Rapid Rehousing Program, our target population is youth between the ages of 0-24 and families with minor children. For these programs, the individual/families must be literally homeless (e.g. living in a place not meant for human habitation or living in a congregate shelters or a hotels and motels paid for by charitable organizations or by federal, state and local government programs). For our Outreach Services, youth and families with youth can receive services, resources, and referrals, as long as they are homeless are at risk of becoming homeless.